FAQs
What products does All Things New offer?
All Things New offers graphic t-shirts designed to express faith, patriotism, family values, kindness, mama life, dog mom pride, and game-day spirit.
How are your products made?
Each item is created with care after an order is placed to ensure quality and attention to detail before shipping.
How long does it take to process my order?
Orders are typically processed within 2–5 business days. Processing includes preparation, quality checks, and packaging.
How long does shipping take?
- United States: 5–8 business days after processing
- International: 10–20 business days after processing
Delivery times may vary due to carrier delays or holidays.
Will I receive tracking information?
Yes. Once your order ships, you’ll receive a confirmation email with tracking details. Tracking updates may take 24–48 hours to appear.
Do you accept returns or exchanges?
We do not accept returns or exchanges for:
- Incorrect size ordered
- Change of mind
- Color or design preference
Please review size charts carefully before placing your order.
What if my item arrives damaged or incorrect?
If your item arrives damaged or incorrect, contact us within 7 days of delivery with your order number and clear photos. We will arrange a replacement or refund once the issue is confirmed.
What happens if I enter the wrong shipping address?
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. Additional reshipping fees may apply.
What if my package is delayed or lost?
If your order is delayed or appears lost in transit, please contact us. We’ll assist in working with the carrier to resolve the issue.
How do I choose the right size?
Each product page includes a size chart. We recommend comparing the measurements to a t-shirt you already own for the best fit.